Online Banking Resources

Personal Digital Banking Resources

Digital Banking eGuide

At home, at the office, out and about on your phone, we're here to make your digital banking experience easy and convenient.

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Text Banking

This feature allows you to quickly and safely request and receive account information via text message to your mobile device.³ To get started, select Text Enrollment within the Settings menu of online banking or United's mobile app.

How to Enroll Learn More

Disclosures

View our personal digital banking disclosures and fee schedule.

Miscellaneous Fee Schedule Online Service Agreement & Disclosure

Personal Online Banking

Logging in to Online Banking

Learn how to log in to United Community's online banking from the homepage of United's website (ucbi.com).

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Account Preferences

Learn how to add/edit an account nickname or view account details. Group and sort accounts as they are displayed on the homepage or hide them.

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Account Details

Learn how to personalize your account dashboard by editing, collapsing, and making new account groups in online banking.

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Account Details

Learn how to find more details on your account.

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Turn on eStatements

Learn how to enroll in eStatements in online banking.

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Activity Center

Learn how to navigate the Activity Center in online banking.

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Stop Payments

Learn how to stop a paper check payment within your online banking account.

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Transfer Funds between Accounts

Learn how to transfer money from one of your accounts to another.

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External Transfer Accounts

Learn how to add and set up an external account for transfers.

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Accessibility Settings

Learn to adjust your accessibility settings to enable high contrast mode within online and mobile banking.

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Mobile Banking

First Time Log in on the Mobile App

Learn how to log in to the mobile app on your mobile device for the first time.

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Download the Mobile App on iPhone

Learn how to download the United Community mobile app for your iPhone or iPad.

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Download the Mobile App on Android

Learn how to download the United Community mobile app on your Android device.

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Mobile Deposit for Checks

Learn how to deposit a check from anywhere on your smartphone with the United Community mobile app.

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Turn on eStatements

Learn how to turn on and enroll in eStatements on your mobile device.

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Enroll in Text Banking

Learn how to enroll in Text Banking in online banking to begin receiving texts on your mobile device.

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Get Started with Card Controls

Learn how to get started by adding your debit card in Card Controls.

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Lock Your Debit Card with Card Controls

Learn how to turn your United Community debit card ON and OFF with Card Controls.

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Alerts and Controls with Card Controls

Learn how to navigate the alerts and controls in Card Controls.

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Security and Account Recovery

Forgot Password

Learn how to reset your online banking password.

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Forgot Login ID

Learn how to easily recover your Login ID if you forget it.

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Unlock Your Account

Learn how to unlock your account if you are locked out.

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Sending a Secure Message

Learn how to send a secure message in online and mobile banking.

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Setting Alerts

Manage your security alerts in United Community's online banking.

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Opening a Secure Email

Learn how to open a secure email from United Community.

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Updating Security Preferences

Learn how to update your password, Login ID, and Secure Access Code delivery method.

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Security Passcode in Mobile Banking

Learn how to create a unique passcode within mobile banking to quickly and securely access your account.

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My Money Manager

Linking Accounts

Learn how to link your external accounts to begin managing your finances in My Money Manager.

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Categorizing Data

Learn how to correctly categorize your transactions so you can easily see where your money is going which helps you create a budget and eliminate wasteful spending.

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Budgeting

Learn how to use the budgeting tool in My Money Manager.

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Net Worth

Learn how to calculate your net with in My Money Manager.

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Spending

Learn how to stay on top of your expenses with the spending tool in My Money Manager.

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Trends

Learn how to manage trends with your spending habits compared to your income.

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Bill Pay

Adding a Payee

Learn how to add a payee in Bill Pay.

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Edit and Sort Payees

Learn how to edit and sort payees in Bill Pay.

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Pay a Bill

Learn how to pay a one-time bill or schedule a bill payment within Bill Pay.

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Set Up and Pay eBills

Learn how to set up an eBill and make an eBill payment in Bill Pay.

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eBill Options

Learn about the eBilling options within Bill Pay.

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Pay with Picture

Learn how to pay your bills with an image of your bill on desktop.

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Recurring Payments

Learn how to set up a recurring payment in Bill Pay.

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Document Vault

Learn how to upload and manage documents securely in the bill pay vault.

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Business Bill Pay: Manage Users

Learn how to manage users in Bill Pay for business online banking.

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Business Bill Pay: Review Payments

Learn how to review payments in Bill Pay for business online banking.

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Edit or Cancel a Scheduled Check Payment

Learn how to edit and delete a scheduled check payment.

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Edit or Cancel a Scheduled Electronic Payment

Learn how to edit and delete a scheduled electronic payment.

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Business Digital Banking Resources

Business Digital Banking eGuide

Whether you're an enterprise, large corporation or small organization, our flexible business online banking can efficiently serve you.

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Treasury Management Resources

Take a look at this series of reference guides to assist you in your business banking transaction activities and functions

View All ACH Origination Guide

Disclosures

View our business digital banking disclosures and fee schedule.

Fee Schedule Disclosures

Admin Features

User Management

Learn how to add, edit, and delete users from a business online banking account.

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User Roles

Learn how to create and edit user roles in business online banking.

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Company Policy Approval Limits

Learn where to view approval limits for transaction types.

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Establishing Rights to Access Accounts

Learn about user rights to access accounts.

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Mobile Authorizations

Learn how to enable authorized users to approve transactions by phone or email.

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Creating and Editing Account Labels

Learn how to edit account labels in business online banking.

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Managing Reports

Learn how to create and manage reports in business online banking.

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Remote Deposit

Learn how to deposit checks remotely for your business with Merchant Services.

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Adding Recipients and Sending Payments

Add an ACH Recipient

Learn how to add an ACH-only recipient in commercial online banking

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Add an ACH and Wire Recipient

Learn how to add an ACH and wire recipient in commercial online banking.

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Add a Domestic Wire Recipient

Learn how to add a domestic wire recipient in commercial online banking.

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Add an International Wire Recipient

Learn how to add an international wire recipient in commercial online banking.

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Creating an ACH Payment, Collection, or Batch

Learn how to create an ACH payment, collection, or batch in commercial online banking.

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Creating a Domestic Wire

Learn how to create a domestic wire in business online banking.

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Multi-Account Transfers

Learn how to use the Multi-Account Transfer tool to send more than one transfer to several of your internal accounts.

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Autobooks

Learn about our free business banking tools keep your business organized and efficient.

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Positive Pay

for Treasury Management

Review Exceptions and Decision

Learn how to review exceptions each day and make decisions within Positive Pay.

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Exception Items

Learn how to search all processed items in Positive Pay.

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Submit Issued Check File

Learn how to submit and process an issued check in Positive Pay.

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Add ACH Authorization Rule

Learn how to add an ACH authorization rule in Positive Pay.

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Void a Check

Learn how to void a check in Positive Pay.

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Add a New Issued Check

Learn how to add a new issued check in Positive Pay.

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Issued Check Processing

Learn how to search the history of your issued checks.

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Treasury Management Resources

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