Digital Banking Demos & How-To Guides

Enroll in Online Banking

A simple step-by-step guide that will help you enroll in online banking.

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Forgot Your Password?

Learn how to reset your online banking password.

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Forgot your Login ID?

Learn how to easily recover your Login ID if you forget it.

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Logging in to Online Banking

Learn how to log in to United Community's online banking from ucbi.com.

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Account Details

Learn how to find more details on your online banking account.

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Unlock Your Account

Learn how to easily unlock your account if you are locked out.

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Transfer Funds between Accounts

Learn how to transfer money from one of your accounts to another.

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Stop Payments

Learn how to stop a paper check payment within your online banking account.

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Turn on eStatements

Learn how to switch to eStatements in online banking.

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External Transfer Accounts

Learn how to add and set up an external account for transfers.

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Manage Accounts

Learn how to favorite and reorder your accounts for the new online banking homepage.

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Tagging Accounts

Learn how to add tags to organize and group your accounts in online banking.

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Setting Alerts in Online Banking

Manage your security alerts in online banking.

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Security Preferences

Learn how to update your password, Login ID, and Secure Access Code delivery method.

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Activity Center

Learn how to navigate the Activity Center in online banking.

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First-Time Mobile App Login

Learn how to log in to the mobile app on your mobile device for the first time.

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Download the Mobile App on iPhone

Learn how to download the United Community mobile app for your iPhone or iPad.

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Download the Mobile App on Android

Learn how to download the United Community mobile app on your Android device.

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Deposit Checks with the Mobile App

Learn how to deposit a check from anywhere on your smartphone with the United Community mobile app.*

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Turn On Face ID

Learn how to enable Face ID on your mobile app for easy login.

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Enroll in Text Banking

Learn how to enroll in Text Banking in online banking to begin receiving texts on your mobile device.

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Enable Push Notifications

Learn how to enable push notifications on the United Community mobile app.

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Manage Registered Push Devices

Learn how to manage your registered devices for push notifications and secure access code (SAC) in online and mobile banking.

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Push Notification - Desktop Login

Learn how to authenticate a desktop login with secure push notifications from your mobile device.

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Sending a Secure Message

Learn how to send a secure message in online banking.

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Turn on Biometrics in Mobile Banking

Learn how to validate your mobile app session with biometrics (Face ID) instead of a login and password.

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Turn on Passcode in Mobile Banking

Learn how to enable and disable a 4‑digit passcode for faster, more secure access to your mobile banking app.

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Download or Print 1099/1098 Forms

Learn how to download or print 1099/1098 forms.

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Accessibility Settings

Learn to adjust your accessibility settings to enable high contrast mode within online and mobile banking.

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Opening a Secure Email

Learn how to open a secure email from United Community.

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Enroll in Zelle® in Online Banking

Learn to enroll in Zelle® in United Community's Online Banking.

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Send Money with Zelle®

Learn how to send a payment with Zelle® in United Community's online banking.

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Request Money with Zelle®

Learn how to request money with Zelle® in Online Banking.

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Scan a QR Code with Zelle

Learn how to utilize the QR code in Zelle®.

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Enroll in Zelle® on Mobile Device

Learn to enroll in Zelle® in United Community's mobile app.

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Send Money with Zelle® in Mobile Banking

Learn to send money with Zelle® on your mobile device with the United Community app.

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Request Money with Zelle® in Mobile Banking

Learn how to request money with Zelle® on your mobile device.

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Add a Payee

Learn how to add a payee in Bill Pay.

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Edit and Sort Payees

Learn how to edit and sort payees in Bill Pay.

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Delete a Payee

Learn how to remove an unnecessary payee in Bill Pay.

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Pay a Bill

Learn how to pay a one-time bill or schedule a bill payment within Bill Pay.

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Recurring Payments

Learn how to set up a recurring payment in Bill Pay.

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Edit or Cancel a Scheduled Check Payment

Learn how to edit and delete a scheduled check payment.

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Pay with Picture on Mobile

You can make a payment by simply uploading a picture of your bill. All of the payee information is entered automatically.

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Pay with Picture on Desktop

Learn how to pay your bills with an image of your bill on desktop.

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Document Vault

Learn how to upload and manage documents securely in the bill pay vault.

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Re-Link eBills

Learn how to re-link your eBills with VisiBill.

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Business Bill Pay: Review Payments

Learn how to review payments in Bill Pay for business online banking.

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Business Bill Pay: Manage Users

Learn how to manage users in Bill Pay for business online banking.

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Get Started with Card Controls

Learn how to get started by adding your debit card in Card Controls.

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Lock Your Debit Card with Card Controls

Learn how to turn your United Community debit card ON and OFF with Card Controls.

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Alerts and Controls with Card Controls

Learn how to navigate the alerts and controls in Card Controls.

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Travel Notices with Card Controls

Learn how to turn on travel notices with Card Controls

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Add Debit Card to Digital Wallet

Learn how to add your United Community debit card to your digital wallet on iPhone with Card Controls.

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Linking Accounts

Learn how to link your external accounts to begin managing your finances in My Money Manager.

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Categorizing Data

Learn how to correctly categorize your transactions so you can easily see where your money is going which helps you create a budget and eliminate wasteful spending.

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Budgeting

Learn how to use the budgeting tool in My Money Manager.

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Net Worth

Learn how to calculate your net with in My Money Manager.

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Spending

Learn how to stay on top of your expenses with the spending tool in My Money Manager.

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Trends

Learn how to manage trends with your spending habits compared to your income.

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Enroll in Business Online Banking

Learn how to enroll in business online banking.

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Account Preferences in Online Banking

Learn how to add/edit an account nickname or view account details. Group and sort accounts as they are displayed on the homepage or hide them.

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Document Viewer for eStatements

View and download available eStatements from multiple accounts and different document types.

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User Management

Learn how to add, edit, and delete users from a business online banking account.

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User Roles

Learn how to create and edit user roles in business online banking.

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Company Policy

Learn where to view company approval limits for transaction types.

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Establish User Rights

Learn about user rights to access business online banking accounts.

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Mobile Authorization

Learn how to enable authorized users to approve transactions by phone or email.

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Account Labels

Learn how to create and edit account labels in business online banking.

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Manage Reports

Learn how to create and manage reports in business online banking.

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Remote Deposit

Learn how to deposit checks remotely for your business with Merchant Services.

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Account Preferences

Learn how to add/edit an account nickname or view account details. Group and sort accounts as they are displayed on the homepage or hide them.

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Account Grouping

Learn how to personalize your account dashboard by editing, collapsing, and making new account groups in online banking.

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Hide and Unhide an Account Tile

Learn how to hide and unhide an account tile in business online banking.

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Dual Control for Transaction Approvals

Learn how to strengthen security by implementing dual control processes for transaction and administrative approval workflows.

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Autobooks: Invoicing and Payments

Learn about our free business banking tools keep your business organized and efficient.

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Add an ACH Recipient

Learn how to add an ACH-only recipient in commercial online banking

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Add a Wire Recipient

Learn how to add a wire recipient in commercial online banking.

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Manage Recipients

Learn how to edit or delete a recipient in business online banking.

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Sending a Single Payment

Learn how to send a single payment in business online banking

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Creating a Payment Template

Learn how to create a template for an ACH payment, collection, or batch in business online banking.

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Creating a Payment from File

Learn how to create ACH payment from a Nacha file.

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Creating a Wire

Learn how to create a domestic or international wire in business online banking.

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Daily Limits on Transactions

Learn how to handle daily transaction limits in business online banking.

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View Wire Activity

Learn how to view details about wire transactions in business online banking.

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Nacha Company Entry Description Rule

Nacha has introduced 2 new Company Entry Descriptions required for ACH Originators.

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Dual Control for Transaction Approvals

Learn how to strengthen security by implementing dual control processes for transaction and administrative approval workflows.

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Review Exceptions and Decision

Learn how to review exceptions each day and make decisions within Positive Pay.

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Exception Items

Learn how to search all processed items in Positive Pay.

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Submit Issued Check File

Learn how to submit and process an issued check in Positive Pay.

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Add ACH Authorization Rule

Learn how to add an ACH authorization rule in Positive Pay.

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Void a Check

Learn how to void a check in Positive Pay.

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Add a New Issued Check

Learn how to add a new issued check in Positive Pay.

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Issued Check Processing

Learn how to search the history of your issued checks.

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Access for Positive Pay-Only Users

We've simplified how you manage exceptions, add checks, and submit files.

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Access for ACH Reporting-Only Users

We've made it easier to access ACH Reporting for users without full Positive Pay access.

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Creating a Card

Learn how to create a new commercial card for your business.

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Create a New User

Learn how to add a new user in the commercial card portal.

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Add/Edit Card Limits

Learn how to adjust commercial card limits.

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Reset a Password

Learn how to reset a user's password in the commercial card portal.

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Find Unique ID

Learn how to find a user's unique ID in the commercial card portal.

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Submit Card Dispute

Learn how to submit a transaction dispute for a commercial card.

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Close Card and Disable User

Learn how to close a commercial card and disable a user.

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Cardholder Statement Sign Up

Learn how to sign up for corporate statement email notifications.

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Quick View of Card Activity

Learn how to view card activity commercial card portal.

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Create a URL as App on iPhone

Learn how to create a URL as an app on the home screen of your iPhone.

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Create a URL as App on Android

Learn how to add a URL as an app on the home screen of your Android.

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View and Void Payments

Learn how to view and void payments in Integrated Payables.

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Invoice Payment

Learn how to pay an invoice with Integrated Payables.

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Reporting

Learn how to generate reports in Integrated Payables.

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User and Company Settings

Learn how to add users and edit company settings in Integrated Payables.

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Add Users

Learn how to add authorized users to your lockbox account.

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Receivables

Learn how to utilize United Community's lockbox and receivables services to streamline incoming payments, improve cash flow visibility, and automate the posting of receivables.

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Access the Wealth Portal

Learn how to easily log in to your United Community Wealth portal.

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Download the Private Wealth App on Android

Learn how to download the Private Wealth app on your mobile device.

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